1-on-1 Support & Licensing
Official Facebook Page
DuoNavi Official Page
Message our software engineering team directly for device consultation, license activation, 30-day money-back warranty claims, and garage partner onboarding.
Official Support & Community
DuoNavi Support & Community Center
Need setup assistance, license activation, or garage partnership details? Connect directly with our software engineers and car owner community through our 3 official channels below.
Verified Official Channels
Active 24/7 Intake
Response Commitment: Thoughtful reply from software engineers within 24 business hours
Car Owner Community
Official Facebook Group
facebook.com/groups/duonavi
Join fellow drivers running DuoNavi to explore real-world dashboard setups across vehicle models, split-screen layout tips, and community Q&A.
60 FPS Demos & Tutorials
Official YouTube Channel
youtube.com/@duonavivietnam
Watch real in-car 60 FPS split-screen demonstrations, step-by-step installation guides, and hands-free AI Voice Assistant walkthroughs.
Peace of Mind
Service Commitments for Your Peace of Mind
We centralize all official support and community channels in one place to ensure maximum security, clarity, and convenience.
Total Security for Your License & Private History
Your activation keys and step-by-step guidance remain organized safely in your direct message history for easy reference anytime without risk of loss.
Uncompressed Cockpit Photos & Video Attachments
Easily send dashboard snapshots, video clips, and diagnostic logs so engineers can diagnose your vehicle display accurately.
Direct In-Depth Guidance from Software Engineers
No automated bots or generic replies. A dedicated software engineer investigates your vehicle configuration and provides tailored instructions.
Topics We Handle
All Inquiries Handled Across Our Official Channels
No need to search across scattered links. Connect through this centralized hub and our specialized engineers will assist you immediately.
Specialized EngineersResponse within 24 hours
Technical & Vehicle Display Setup
Support for official repo installation, 60 FPS smoothness tuning, and screen split layout adjustments tailored to your car dashboard.
In-car display optimizationOfficial repo setup guideVehicle screen compatibilityVideo and diagnostic logs
Quality GuaranteeProcessed in 2 to 24 hours
Warranty & 30-Day Money-Back
Direct submission for 100% refunds within 30 days if source code defects prevent 60 FPS performance. Transparent and swift processing.
30-day refund request60 FPS defect verificationPayment receipt validationTransparent refund process
Dealer PolicyResponse in 12 business hours
Garage Partners & Wholesale
Flexible bulk tier pricing for automotive tuning shops, accessory garages, and installer teams with full technical onboarding.
Bulk quotes for 20-500 keysGarage installation partnershipLocal customer referralsTechnician support
100% TransparentResponse within 24 hours
Service Policies & Data Privacy
Clear answers on EULA licensing, our 30-day money-back guarantee, and our strict local-processing zero-GPS telemetry commitment.
EULA license agreement30-day money-back guaranteePersonal data protectionZero GPS tracking policy
Quick Guide
Quick Support Guide for Fastest Resolution
To help engineers resolve your inquiry on the first reply, please include these 3 simple details when reaching out:
01
iPhone Model & iOS Version
Specify your iPhone model and iOS version in Rootless iOS 14 - 16 environment (for example: iPhone 11 Pro, iOS 15.4.1).
02
Car Model & Assistance Needed
Mention your vehicle make, model, and year (e.g. 2022 Mazda CX-5) along with your question or license key to verify.
03
Screen Snapshot or Video
Attach a snapshot or brief video clip of your dashboard display so engineers can inspect real behavior immediately.